Privacy Policy



Horticraft Holland values your privacy and always takes necessary actions to ensure that it is kept safe. Please find below our privacy policy in which we have described the way(s) in which any personal information that you provide us, or that we get from you (in the course of your use of our website) will be used, stored and/or shared.


Collection of information

When you become a purchasing customer or any other kind of user, we may collect some personally-identifiable details like your full name, delivery address, telephone number, and email address. We may also gather some other important information that does not in any way directly identify you.


Information that you provide: When you register on our website, we may ask you for personal information like your full name, telephone number, e-mail address, contact address, delivery information, and payment information.


Automatically-collected information: This is information automatically collected about your IP address, transaction, location, clickstream data, usage and preference, server log information operating system, SMS and call data, accessing device information, stored in log files by our web server.


Our use of your information

  • To facilitate the delivery of products ordered;
  • To inform you about important changes to our website and services;
  • To enable us to evaluate, develop and improve our website and its services;
  • For market survey purposes;
  • For record keeping purposes;
  • For internal reporting and analytics;
  • To respond to any complaints, questions or requests that you may have;
  • To troubleshoot problems and resolve disputes;
  • To customize your experience;
  • In compliance with a legal summons or any other similar legal process;
  • To inform you about new services and/or products which we feel may interest you; and/or
  • To defend and ourselves against error, fraud and other nefarious activities.
  • Barring the foregoing, we will never knowingly sell, transfer or share your personal information with a third party.


The privacy of children

Our websites and services are for an adult audience only and are not in any way directed towards children. We will never purposely collect personal information from children under the age of 18, except as allowed by law or with parental consent.


Security of information

We always do our utmost to protect your personal information. We deploy practical administrative practices and actions to protect your information, prevent illegal access, maintain data accuracy, and ensure the proper use of information. You however admit and accept that there is no full assurance of security for information made available on or through the internet. We will thus not bear responsibility for unauthorized access to your information that is beyond our control.


Our cookies policy

Horticraft Holland used the "cookies" technology to provide a user friendly registration process and log in experience for all users. Our use of cookies also helps us to improve your general experience on our website. Through the use of cookies, we may automatically collect information about your online activities on our website, such as the pages viewed by you, the links you opened, and the searches you carried out on our website.


You may choose to deny cookies on your browser but your denial of cookies may mean that you are not able to use some of the interactive features provided on our website.


Changes to this privacy policy

Because our policies, including this privacy policy, are always changing as we improve our website, we ask that you always visit this page to acquaint yourself with the most current policy and practices. Your use of this website after any changes are made shall be considered as your consent to be bound by the privacy policy as modified.